Welcome to WowSticker (operated by DongGuan Wowsticker Printing Co., Ltd.). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (wowsti.com), use our services, or interact with our advertisements on platforms like Meta (Facebook/Instagram).
By using our website or submitting your information through our lead forms, you consent to the practices described in this policy.
1. Information We Collect
We may collect and process the following types of data about you:
- Identity & Contact Data: Includes your name, email address, WhatsApp number, phone number, and shipping address. This is typically collected when you request a quote, fill out a contact form, or interact with our Facebook Lead Ads.
- Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, and operating system collected via Google Analytics 4 (GA4) and Meta Pixel.
- Usage Data: Information about how you use our website, products, and services.
2. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To provide you with the quotes, products, or services you have requested (e.g., contacting you via WhatsApp to discuss your sticker customization needs).
- To manage our relationship with you, including processing orders and handling customer service inquiries.
- To improve our website, products/services, marketing, and customer relationships.
- To deliver relevant website content and advertisements to you and measure the effectiveness of the advertising we serve (via Meta Pixel).
3. Data Collection via Facebook (Meta) Lead Ads
If you submit your information through a Facebook or Instagram Lead Ad, please note:
- The data you provide (such as your name, email, and WhatsApp number) is collected to fulfill your request for a quote or product consultation.
- We will contact you via WhatsApp or Email as per your request.
- We do not sell, rent, or trade the personal data collected through Facebook forms to any third parties.
4. Cookies and Tracking Technologies
Our website uses cookies (including Google Analytics and Meta Pixel) to distinguish you from other users of our website. This helps us provide you with a good experience and allows us to improve our site.
For users in the European Economic Area (EEA) and the UK, we use a Cookie Consent mechanism. Tracking scripts will only be activated if you explicitly grant permission. You can manage your cookie preferences at any time using the consent banner on our site.
5. Data Security & Retention
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
6. Your Legal Rights (GDPR Compliance)
Under certain circumstances, and particularly if you are a resident of the European Economic Area (EEA) or the UK, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of the personal data that we hold about you.
- Request erasure (Right to be forgotten) of your personal data.
- Object to processing of your personal data for direct marketing purposes.
- Withdraw consent at any time where we are relying on consent to process your personal data.
If you wish to exercise any of the rights set out above, please contact us at the email provided below.
7. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Company: DongGuan Wowsticker Printing Co., Ltd.
Email: wowpackaging365@gmail.com
Address: Time E-Park, No. 122, Kangle South Road, Houjie Town, Dongguan City, China
WhatsApp: +86 (Contact us via website link)